This is a family owned company that provided excellent service at a very reasonable price. Communication was excellent, overall I think we had a way better experience than we would have had with a big corporate chain. Cameron went above and beyond to help us when we made a silly mistake with the car key at 8pm, he came to our rescue within ten minutes!
Shoestring on the budget, but mighty in the service We've hired a mid-sized car for some 10 days during August. The car was standing ready to hop-in, just 5 minutes from the international arrival hall at Christchurch Airport. It was in an excellent condition, with nice features such as a CD collection and very comfy seating. Paperwork was a breeze, and we hit the road immediately. NZ' South Island is breathtakingly beautiful, and we had the trip of a lifetime. Thank you, Shoestring, for giving us such memorable experiences. Just amazingly WOW!!!
Easily the best rental car experience I've ever had. The vehicle I rented from Christchurch was reliable, comfortable, very fuel efficient and offered at a very competitive rate. Shoestring Rentals sets itself as an alternative to the huge rental car chains with an emphasis on personal service and they've really done it perfectly. Cameron is easy and quick to get in touch with, and flexible if any issues are encountered, like a later drop-off time if a last minute commitment arises 30 minutes before scheduled drop-off such as was the case for myself. Give them a go, businesses like this need to thrive.